Survey, Feedback, Follow-up.

Survey, feedback and follow-up, run as conversations. You send a link or put up a QR code; a person talks for a few minutes with our AI agent, in their own language, and you get structured insight in your dashboard — themes, the facts you asked for, and quotes in their own words. They can also leave a voice message or type.

Who may answer is a switch on every survey. Either your own customers, employees or patients answer, each invited by a private link and held to the promise made on it — anonymous, de-identified or named — or the door is open: anyone with a QR code or a link answers, anonymously. Who sees the results is a separate switch, and by default it is only you, in your dashboard.

The same short conversation, run again on a schedule you set — every day, several times a day, or after every delivery. Because the questions do not change, you watch a number move instead of comparing two studies that were never quite the same. A full study you repeat monthly is a fresh wave of Survey & Feedback instead; Follow-up is the short, frequent one in between. Both land in the same dashboard.

Hindi and English are live today. The agent is built on speech models covering all major Indian languages — Tamil, Telugu, Bengali, Kannada, Marathi, Gujarati, Malayalam, Punjabi and Odia are being verified study by study, and a respondent can switch language mid-conversation.

By the completed response, at introductory prices meant to stay within reach: ₹250 (about $3) for a live call of 6–8 minutes with our AI agent, ₹50 for a voice message of up to five questions, ₹10 for a typed form with analysis of up to ten questions, and ₹1 for a typed form with raw data only, up to twenty questions. Going beyond that adds ₹10 per extra minute of a call, ₹10 per extra question on a voice message, ₹1 on a form with analysis and ₹0.05 on a raw form — and a person confirms your number once we understand the study. You pay only for responses that count, never for someone who opens the link and leaves. A self-serve free tier — a small study started without a sales call — is on the way, capped by usage each month rather than expiring.

Most studies return their first insights within hours of launch. Full fieldwork typically completes in days, not weeks.

Yes. A complaint raised in a conversation, filed on your public page, or taken at a front desk gets a registration number, an acknowledgment clock set by your sector's rules, an escalation ladder you configure, and a closed loop — a resolution note, the complainant told, and a corrective action so it does not recur. It produces the 12-month register and per-case evidence pack an assessor asks for. Aligned with ISO 10002; maps to NABH PRE.7 evidence; supports RB-IOS obligations.